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Frequently asked questions, answered plainly.
Everything people usually ask about Fnsoko, the Financial Clinic, the free tools and planners, events, payments and training for teams. Every answer is open on this page.
About Fnsoko
What is Fnsoko?
Fnsoko is a Kenyan financial literacy platform. We teach how money works in plain language through trainings for companies and groups, free tools, events and planners. The name means your financial marketplace.
Who is behind Fnsoko?
Fnsoko was founded in 2025 by Wanja Waithaka, CPA-K, a finance professional with degrees from Strathmore University and the University of Warwick who now works in capital markets.
Is Fnsoko financial advice?
No. Everything we share is financial education, not financial advice. We explain how products work and the questions to ask, and we never recommend specific providers.
The Financial Clinic
What is the Financial Clinic?
A free, private money check-in. You fill in a short form, then we have a conversation about your income, spending, savings and debts, and you leave with clear next steps.
Is the Financial Clinic financial advice?
No. It is financial education. We help you understand your situation and your options, but we do not recommend specific products or providers.
Who sees my answers?
Only the Fnsoko team. Your answers are used to prepare for your check-in and are never shared with your employer or anyone else.
Tools and planners
Are the money tools free?
Yes. The budget planner, savings and interest calculators, the money market fund estimator, the loan calculator and the game are all free to use, with no sign-up needed.
Are the calculator results accurate?
The calculators do the maths correctly, but rates for money market funds, T-bills and loans change, so the results are illustrative. Use them to understand the picture, then check current rates with the provider.
What format are the planners in?
The planners are digital downloads you can print or fill in on a device. Each product page explains exactly what is inside.
Can I get a refund on a planner?
Digital products cannot be refunded once downloaded, unless the file is faulty. If something is wrong with your file, email hello@fnsoko.com and we will fix it or refund you.
Events and webinars
How do I register for an event?
Open the event on the events page and fill in the registration form. Free events confirm straight away; paid events take you to a secure Paystack payment first.
Where do in-person events happen?
Most Nairobi events happen at Hackhouse Africa, 124 Manyani East Road, Westlands. Each event page shows the venue, date and time.
Can Fnsoko run an event for my organisation?
Yes. Webinars and workshops can be run privately for a company, SACCO, church or university. Send a request through the corporate or group training page.
Payments
How do I pay?
Planners and paid event tickets are paid through Paystack, which accepts M-Pesa and cards. Prices are in Kenyan shillings.
Is paying on Fnsoko safe?
Yes. Payments are processed by Paystack, a licensed payment provider. Fnsoko never sees or stores your M-Pesa PIN or card details.
I paid but did not get my download. What now?
Email hello@fnsoko.com with the name and email you used and your Paystack reference. We will check the payment and send your download.
Training for teams and groups
How much does corporate financial wellness training cost?
Every training is quoted per team. The price depends on the format, the number of people, the location and how much tailoring you need. Send a proposal request and you will get a clear quote with the proposal, with nothing hidden.
How long are the sessions?
Anything from a 45-minute lunch and learn to a full-day workshop, or a series of shorter sessions over several weeks. Most teams start with a half-day workshop on one or two topics.
Can you tailor the content to our organisation?
Yes, and we always do. Before the proposal we ask about your pay cycle, seniority levels, the benefits you offer and what you are seeing, such as salary advance requests, loan app debt or questions about pensions.
Can the training be virtual?
Yes. Sessions run live on Zoom, Google Meet or Microsoft Teams, which works well for remote staff and teams spread across several towns. Hybrid sessions are possible too.
Is what staff share kept confidential?
Yes. Nobody is asked to share their own numbers in the room; the exercises use examples. One-to-one Financial Clinic sessions stay private between the staff member and Fnsoko, and individual details are never reported back to the employer.
Can you come to our chama or SACCO meeting?
Yes. Many groups prefer a session at their usual meeting, in person or online. Tell us when and where you meet and we will plan around it.
Do you deliver training outside Nairobi?
Yes. Wanja travels for in-person sessions across Kenya, and travel is included in the quote so there are no surprises. Every county can also be reached with a live virtual session.
Did not find your answer? Ask us directly.
Send your question and we will reply within two working days. Or email hello@fnsoko.com.